In case anyone’s been wondering where I’ve been for the last week or so, I have had the marvellous fortune to be moving house during SE Queensland’s delightful hail, tornado and flash flood season; over half-way there, with the prospect of a veritable mountain of non-biodegradable landfill to dump in some reserve with a Vegetation Protection Order creating the only joy in the entire tedious, painful and exhausting process. (It does have the small side benefits of heavy drinking, loud public swearing and intentional terminal damage to hated and ugly geegaws, just like real movers).
To top it off, the main arm of government with which I grapple decided to unleash an untested, unreliable and unworkable computer system on the entire overseas trade industry, with predictable results.
As a consequence, we have reverted to clearance formalities last used in about 1962, with corresponding efficiencies; Sydney and Melbourne ports are due to totally gridlock today, with Brisbane to follow shortly and other ports to grind to a halt by next week. A stunning result- even the Waterside Workers Union and the Painters and Dockers in their heyday were unable to totally shut down every port in the country, have ships sent to other ports (at collossal cost) and cause untold damage to our trading reputation (and revenues that result from same).
Take a bow, Australian Customs Service, who seem to be in denial about the whole thing; the 14 senior staffers responsible for the introduction of this abomination are conveniently retiring in the next couple of months.
The real star of the show (and quite likely to join his advisers in early retirement- this is no DIMIA fuckup by junior staff, this was a ministerial decision with serious economic consequenses) is slack-jawed Customs Minister and all-round dribbling retard Chris Ellison, who recieved this screed from me (and similar from other stakeholders) after a particularly idiotic press release in the FIN, implying everything was just peachy:-
Re your statement in the Fin about the success of CMR- it is an utter disaster, and hasn’t worked since it was switched on as far as I can tell. I am a senior broker and former Customs officer, and fully expected this; fortunately the legacy COMPILE system has been kept going, and we have been able to clear cargo (albeit with a substantial delay, the cost of which we cannot recover).
Customs personnel in Brisbane have been helpful, but overwhelmed; I am reliably informed that over 180 brokers have registered to access COMPILE due to CMR’s failure.
I suggest some research be done with the actual users of the system before glowing press releases are issued.
The information sessions prior to the activation of Import CMR were also woefully inadequate as well- I find myself being asked for information which was never mentioned, and there have been no manuals made available (except for cumbersome and difficult to search CD-ROMS) to research the various quirks of the new system.
CMR should have been fully tested prior to release- it has been entirely unprofessional thus far.
Paul Bickford.
13/10/05
I was going to be on the piss in Adelaide that weekend, but like many others was stuck trying to extract any useful data exchange from this steaming pile of shit.
Ellison deigned to answer finally (in what appears to be a form email), denying he had said there were no problems, but claiming that most major users were having minimal problems:-
Dear Mr Bickford
I write in response to your emailed correspondence regarding the first days of the new Integrated Cargo System.
Please note that at no time have I said that industry is happy with the switch to the new cargo system.I indicated that those businesses responsible for the majority of imports into Australia had reacted positively to the cutover, however I have always acknowledged that a change of this size will always have its challenges.
I am aware that many customs brokers and freight forwarders are experiencing difficulties and delays.I am also aware that these difficulties are resulting in many telephone calls being made to the CMR support line and that this, in turn, is creating delays.As a key stakeholder in this project, your problems are being addressed by Customs as a matter of urgency.
A meeting of key industry stakeholders will be held on Tuesday 18 October in Sydney, at which the current concerns of all stakeholders will be given careful consideration.
I have spoken with the new CBFCA Chairman, Mr Bob Wallace, and will continue to liaise closely with the CBFCA.
After extensive consultation with industry, primarily through a Ministerial Roundtable process, I believe that the new CMR system will bring great benefits to Australia.With the introduction of a system of the magnitude of CMR there will be difficulties, and we are determined to work with those concerned to sort them out.
Yours sincerely
CHRIS ELLISON
Minister for Justice and Customs
This is the complete opposite to what every other user of this system has said to me- it has even managed to turn my own professional organisation feral, with executives of the CBFCA starting to sound more like Doug Cameron of the MWU than representatives of a profession:-
Spin doctoring has now commenced to suggest that the issue is a beat up by the CBFCA and its members Members and industry will adjudge the veracity of such statements. As members will be aware the role of the CBFCA is to represent its members interests and it will continue to do so to the full extent of its ability….
but when arbritrary decisions of pea-brained politicians have an actual damaging effect on business and the economy as a whole in terms of real dollars (rather than hurt feelings), someone deserves a good kicking.
At the moment I’m nominating the minister- I’m not alone either; he even managed to score a nomination for Friday Fuckwit on the most fuckwitty show on the most fuckwitted network in the most wit-fucked national broadcaster:-
Name the schmonster
Postcode grays point
Visit Time 19/10/2005 8:30
Remark *FRIDAY FU*KWIT*
the minister/senator for customs. this genius introduced a nation wide new system for everyone involved in the importation & export facilitation of goods in australia…he forgot to check if it worked or not! even though the industry reps all advised him it wouldnt, and without any form of training for custom brokers freight forwarders and customs officers (the people who have to actual use this crap to clear the cargo) he introduced it anyway, and has being in crisis meetings ever since! as of today all depots and air ports in australia were 80-100% full!! air cargo has already being turned away from melbourne and in 2days time if the problem is not seen to every container ship and aircraft comming into australia will have absolutely no where to unload their cargo! the ports are jammed, cargo cannot be released importers nation wide cant get their goods BRILLIANT WORK YOU FUCKWIT
ps it is currently peak season the time that was promised that this introduction would not occur in a large majority of goods arriving over the next month are christmas stocks. *
Consequently I hardly have time to pull up my pants after visiting the lavvie, let alone produce the usual lame gibberish that befouls this waste of bandwidth, and the situation is unlikely to improve until enraged truckies descend on Canberra and leave Minister Ellison and senior staffers flapping from the parliament flagpole, in what would probably be the stupidest mobile in the history of wind-chimes. Not helped is my limited access to the ‘net outside the office (no landline yet at the new place, but it does have cable- I’m yet to decide on whether to stick with ADSL or go to broadband- it probably also entails getting Foxtel- wonderful for watching Queensland get beaten in every round of the Super 14).
In the meantime, here’s some wacky photos, with accompanying gags:-
Former ALP leader Mark Latham’s earliest known baby photo has been released by his apologetic father:-

(Thanks to the Dog).
Following on from it’s stunning success in bringing cargo movement into the 18th century, the Australian Customs Service has released the latest guide for officers on airport duty to recognize potential terrorist risks. This is the end result of a 30 gazillion dollar research project and intelligence gathering exercise, which mainly involved lying in an inflatable pool, drinking beer and eating cold hot-dogs:-

(Thanks to Blondie).
GMH has announced a cut to the budget of the Holden racing team due to ratshit sales of its poorly made death-traps, and has decided to use a model more in tune with the majority of V8 Supercar fan’s budgets. Sponsorship is being sought, with few takers thus far; the only positive responses have come from Jimmy Barnes‘ marketing agency and Barry’s House of Mullets, a specialty hairdresser based at Mount Druitt in Sydney’s west:-

(Thanks to Rhys).
*I submitted my own suggestion to the capering duo, when one was looking for ideas to liven up his attendance at the ARIA awards:-
Re ideas for the idiot without dreadlocks to liven up the ARIAs, how about a semtex singlet? A well placed suicide bomb would not only free the airwaves of at least one of the two most moronic and unfunny imbeciles ever to infest the ether, it would take out a fair number of talentless drones, cocaine-addled ten percenters and assorted hangers-on oxygen thieves.
A fucking winner all ’round, and for once would make the tiresome, turgid and tawdry event watchable.
Shit, I’d even dial the mobile to initiate the detonators.
Unfortunately he failed to act on this thoughtful suggestion.
UPDATE The you-beaut new system, designed to tighten security and improve detection of prohibited and restricted imports has more holes than the ozone layer.
Firstly, it uses Microsoft’s woeful Internet Explorer as a platform- no other more secure, bug-free and reliable browsers are supported, resulting in lockups, lockouts, a reliance on popups (which means you have to hold the CTRL key down to access any bloody thing if you’ve been smart enough to load a popup killer) and all the user-friendliness of a DIY high colonic; a word of warning if you’re planning on importing something worth less than A$1,000 (including freight)- the new system requires you to clear it yourself through this monster, and to access same you’ll need a digital certificate (same ID requirements as a passport, about A$250 and a 2-3 week wait, while the bond it’s residing in is merrily tallying up the storage charges) which you will have to install on your browser, register with Customs and wait for authority to access- then you can clear the porno/weapon/narcotics/virulent biohazard with a few quick keystrokes, because it’s duty free and exempt GST, and risk is self-assessed. (By post it should come straight through, but who knows?)
This had led to a little concern from AQIS, the agency delegated to quarantine concerns- because it’s self-assessed and not requiring any tariff data, there’s no flags on the system and is entirely reliant on the adequacy of Customs screeners and the goodwill and knowledge of one-off importers; fine by libertarian principles, but completely absurd compared to the ludicrous scutiny given to imports over the thousand buck threshold.
No wonder I bailed from this chicken outfit over ten years ago- why the fuck did I come back to dealing with the buggers?